Do you know anyone who doesn’t have a cell phone? These days they far outweigh the number of landline telephones, with some people even owning more than one.
As with pretty much everything, there are times when these cell phones break. And while more often than not they can be repaired, there are strong concerns in handing over cell phones to the complete strangers encountered at a cell phone repair business.
It’s not just the fear of getting their cell phones back in worse condition than when they dropped them off that is frightening consumers. It’s not even the fear they’ll be told the phone is irreparable. It’s the fear that private information on those phones might find itself in the wrong hands. And it’s a very real concern.
Just think about the information you have on your phone. You have addresses, phone numbers, text messages and pictures. Someone with ill intentions could learn you have a small child and where to find him. That same someone could learn information about your business or worse—your employer’s business. They could share images you intended to keep private.
This serious issue has prompted reputable cell phone repair businesses to develop privacy policies, ensuring consumers that any images or information seen on their cell phones will remain private. They must guarantee that said information will never in any way be shared.
This is as important a policy for the cell phone repair business owner as it is for the consumer. A few court cases have found against the cell phone repair technicians when private information was carelessly shared.
Ask your cell phone repair shop owner what their policy is with regard to your personal information. Choose one that has your best interests in mind.